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Category: Customer Behavior

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7 ways to decrease your churn rate

There is not a single business in the world that has never lost a customer. There are reasons why churn rates happens with the human behavior

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Why is talking to users important

It’s so much easier to build based on evidence rather than assumptions. you can need to understand your users feedback. Talk to them.

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The Mom Test

Talking to customers is one thing; talking to customers the right way is another. The mom test helps understand what your customers think and need.